The Wellness Concepts Engagement Platform (WCEP) is a web-based platform that allows participants to participate in education-based challenges where users can store information pertaining to personal comments and wellness goals outside of a traditional worksite or clinical setting. This privacy statement applies to the data collected on the WCEP or on corporate portal sites run by Wellness Concepts; it does not apply to data collected through other online or offline sites, products, or services.
No part of the WCEP service is intended for use by persons under 18 years of age. Those accessing this site that are under 18 years of age should not access WCEP at any time. If you are a parent or guardian and learn that your child under 18 has created a WCEP account, you may contact us and request that the information be removed from our systems.
E-Mail addresses are collected as part of the registration process and are used to identify participants. This information is used to compile aggregate information on participation, user trends (what pages users access or visit, and information volunteered by the user (such as survey information and/or site registrations). The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide reporting on program outcomes and to make product improvement.
Your information may be transferred if Wellness Concepts is acquired by or merged with another company. If this occurs Wellness Concepts will notify you before information about you is transferred and becomes subject to a different privacy policy.
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. We use a cookie to keep you signed in for a period of time. It is required for our service to function.
| Cookie Name | Purpose |
|---|---|
| strive | This cookie is set after you sign in so that you can return to the site and still be signed in. It expires automatically after 12 hours, or if you click sign out. |
Wellness Concepts has always operated with a strong belief and adherence to customer privacy. Here we describe some of our GDPR compliance efforts.
WCEP is deployed on a GDPR compliant cloud provider, into single tenant droplets. Read more about Digital Ocean's GDPR compliance.
Right of Access & Data Portability: We have implemented tools that allow you to export all of your personal data from your WCEP profile. Additionally, this policy clearly describes how we use your data and how it gets shared.
Right to Erasure & Data Removal: You may completely remove your account and data associated with it from within WCEP. We also have implemented a process to ensure the removal of old and unused data.
Privacy and Security: We have worked hard to adhere to high standards for both privacy and security. These include securely hashed passwords and encrypted data in transit over high quality SSL. Even though it is not a requirement of GDPR, we are actively developing a system that will allow us to encrypt data at rest.
Informed Consent: Before using WCEP, each use of your data is clearly provided in order to actively gain your consent. Since your consent is core to the WCEP service, it is required to use the portal.
Breach Notification: In the event of a data breach, Wellness Concepts has a process in place to notify clients and users.
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Wellness Concepts uses hosting services (such as Digital Ocean and Google) to provide the necessary hardware, software, networking, storage, and related technology required to run WCEP. Although Wellness Concepts owns the code, databases, and all rights to WCEP, you retain all rights to your data.
Wellness Concepts may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.
Wellness Concepts may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your WCEP account or by placing a prominent notice on our site.
Wellness Concepts' client can decide to configure their portal so that individual users are not required to user their real name when registering – instead, participants can choose a username and anonymous email address, allowing for an additional level of individual privacy and anonymity. Visibility of real names on the site is the sole discretion of the client program administrator.
Wellness Concepts never sells your data. However, if this program is hosted by your employer, wellness provider, health insurance carrier, or plan it may have access to the following Personal Information:
In some portals, Wellness Concepts offers participants the ability to enter personal health metrics including nutrition, hydration, weight, resting heart rate, location information, and mood. This personal health data entered into WCEP is always private to the individual participant, with the exception of activity data (i.e. steps and activities converted to steps). Program administrators (defined as: program sponsor or Wellness Concept's client) cannot access, download, or view this personal health information, nor is it visible or accessible to other participants on the site. Some program administrators may choose to turn one or more health tracking features off, so that participants are limited strictly to daily step/activity entries. Program Administrators may have access to the following information:
While daily activities (converted to step equivalent) and steps are visible to others within each portal instance (Company X portal, for example), participants can choose privacy settings for individual journal postings. This enables users to choose on a daily basis whether their posts are private, visible to designated friends, or visible to other program participants.
Activity and step entries are considered “public” information (within the context of your specific program) and are used to tally individual and team results in challenge events and competitions. In this case, “public” means other participants and administrator(s) signed in to the private program, not the internet at large. This is similar to athletic events or contests where information about participant performance is available to other participants and interested parties.
Any questions about this Privacy Policy should be addressed to info@well-concepts.com or by mail at: Wellness Concepts, 291 Main Street, Great Barrington, MA 01230